Clinical Blog
Published: July 27, 2023

Overwhelmed by Quality Metrics? How To Use Digital Health To Improve Quality Scores

Improving quality measure scores is a complex task — and it’s only getting more challenging as the list of metrics continues to grow. By prioritizing quality metric improvement, health systems, payers, and ACOs can deliver high-quality care, drive clinical outcomes across traditionally underserved patient populations, and lower costs across the board. With nine out of 10 clinicians believing digital health tools can improve patient care,1 the time is now for value-based care organizations to leverage digital health to:

  • Educate and motivate patients to empower sustainable behavior changes — even among traditionally underserved populations like patients covered by Medicare and Medicaid.
  • Collect and analyze patient data and empower providers to make informed decisions, improve care coordination, and deliver personalized treatments.
  • Use medically actionable insights to streamline workflows, enhance clinical decision-making, and improve clinical efficiency.
  • Lower the cost of care through proactive interventions, thus reducing unnecessary emergency department visits, hospitalizations, and readmissions.

Embracing digital health is crucial for shaping the future of healthcare, driving innovation, and improving patient well-being. Value-based care organizations can leverage digital health to enhance quality metric scores by:

  • Utilizing a quintuple aim of quality, patient and clinician experience, equity, clinical, and financial streams to create differentiated patient experiences, improve outcomes, and reduce ED visits and hospitalizations by as much as 57%.2
  • Strategically integrating digital health data into the EMR/EHR so the right clinical team gets the right insights at the right time.
  • Simplifying implementation to create a cohesive patient experience that reduces activation and enrollment burdens and improves outcomes across populations with known disparities — such as increasing adherence in low-income patients by as much as 9.6%.3
  • Developing and continuously assessing process measures to ensure key outcomes are achieved and target quality metrics are improved.

Interested in learning more? Watch our webinar on how value-based care organizations can leverage digital health to improve quality metrics now.

1 Henry, T. A. (2022). 5 insights into how physicians view, use Digital Health Tools. American Medical Association.
2 Merchant et al., (2018). Impact of a Digital Health Intervention on Asthma Resource Utilization. WAOJ
3 Kaye et al. (2020) Poster Presentation. ATS 2020

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